On this episode, Eric Forney talks to Jim Galligan about how he stays sharp in all aspects of his business: sales, leadership and entrepreneurship. Jim shares his approach to keeping his sales skills from getting rusty, and breaks down the difference between selling someone and conning them. He discusses how he delivers information to clients with facts and feelings, and gives an example of a way to do it. He talks about his experience leading a team, and how he accepts his team won't always convert at the same rate he does.